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Hanging Necklaces

FAQ

Thank you for shopping at X & O Beads Shop. We strive to deliver your exquisite jewelry with care and efficiency. Please review our frequently asked questions to look for the answers you are looking for.

  • What payment methods do you accept?
    We accept all major credit cards (Visa, Mastercard, Amex) and PayPal for online purchases. We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal for online purchases. All transactions are processed securely to ensure your sensitive information is protected.
  • Can I cancel or modify my order after it's been placed?
    To ensure prompt processing and delivery, orders are typically processed quickly. Please contact our customer service team immediately, if you need to make changes or cancel your order. We'll do our best to accommodate your request based on the order's status.
  • Can I customize or personalize my jewelry?
    Yes, we offer customization options for certain jewelry pieces. For additional customization request, please visit the store for an in-person consultation and we'll do our best to accommodate your needs.
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